How ZS Associates Delivered a Global Learning Experience That Left 100% Wanting More

It brought teams together across locations, formats, and day-to-day work.

Industry
Professional Services & Consulting

Location
Global

Solution
Custom training and in-person training

ZS Associates is a global professional services firm with 13,000+ employees across offices around the world. The firm’s Black & Hispanic Alliance (BHA) hosts an annual Summer Series that has become a space employees look forward to for learning, reflection, and connection.


CultureAlly designed a flexible solution that met employees where they were by combining live, interactive sessions with ongoing ConnectED eLearning for lasting impact.

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What Happened Next

Teams Showed Up Differently at Work

Feeling more confident and deliberate in meetings and conversations, often immediately. According to one participant, “When I had a meeting right after one of our sessions, I noticed I was more confident speaking up and more empathetic to others on the call.”

Learning That Carried Beyond the Session
Rather than one-time takeaways, participants left with practical tools they continued to use in their roles. “I walked away with action items to elevate my role at ZS.” 

Strong Engagement and Demand for More
Feedback from in-person sessions was overwhelmingly positive:

  • 97% would recommend the experience

  • 97–100% rated facilitation highly

  • 100% wanted access to more sessions

A Shared Sense of Connection
The Series reinforced a sense of belonging and value across teams and regions. As one ZS team member described, ““Hearing that we belong here and are valued at ZS was so important.”

“When I had a meeting immediately following one of our sessions, I noticed I was more confident speaking up and more empathetic to others on the call.”

— ZS Team Member

How It Came Together

The Learning Series

A multi-week series designed to work for teams around the world.

  • Four Live Core Sessions
    Focused on leadership, connection, and handling everyday workplace dynamics with more confidence.

  • Virtual Keynote
    Set a shared foundation and language for the Series, helping participants engage with the content from the start.

  • Global Virtual Symposium
    Brought participants together across regions for thoughtful conversation, reflection, and shared learning.

  • In-Person Symposium (Three Cities)
    Created space for connection and dialogue through a shared, facilitated experience delivered regionally.

  • Practical Tools and Workbooks
    Gave participants resources they could revisit and apply beyond the sessions themselves.

Team working together

Why This Approach Works for Global Organizations

A mix of live and in-person learning creates connection without asking everyone to be in the same place at the same time.

For organizations with global or distributed teams, this approach creates shared experiences without forcing everything into a single format. The result is learning that feels connected, practical, and built to last.

What Changed for Their Teams

Before:

  • Learning experiences were delivered in silos, with little continuity

  • Reaching teams consistently across regions and schedules was challenging

  • Insights from sessions didn’t always carry forward into day-to-day work

After:

  • A cohesive experience designed to build over time

  • Broad participation across regions, roles, and formats

  • Practical tools and language teams continued using beyond the sessions

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Thinking About Training for Your Team?

  • This series was delivered through a mix of live virtual sessions, a global virtual symposium, and in-person experiences across multiple cities. The design made it possible for people to participate regardless of location, schedule, or role without losing cohesion.

  • Yes. This case study shows how learning can be designed to work across regions and time zones by combining shared live moments with flexible formats and tools people can return to later.

  • The Series was intentionally designed as a multi-week journey, not a single event. Each session built on the last, helping participants stay connected to the learning over time.

  • The Series was co-designed with ZS’s planning team, taking into account their global workforce, goals, and existing culture. Topics, sequencing, and facilitation were shaped collaboratively rather than pulled from a standard program.

  • Feedback was collected after sessions to understand relevance, facilitation quality, and demand for continued learning. In-person participants reported high satisfaction and strong interest in accessing more sessions.

  • Sessions were led by experienced CultureAlly facilitators who brought both subject-matter expertise and practical workplace experience. Facilitation quality was consistently rated highly by participants.

  • If your teams are spread across locations, roles, or schedules — and you’re looking for learning that feels connected rather than fragmented — this approach can be adapted to fit your context.

  • While every engagement is different, this type of series often includes a mix of live sessions, interactive discussions, practical tools, and planning support, all designed around your organization’s needs.

What happens when learning doesn’t end when the session does? Let’s talk about what’s possible for your teams.

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