What Is Executive Coaching? A Guide to Modern Leadership

You’ve just received a call: one executive is stepping into a new role and needs additional leadership support while another made an insensitive comment. Staff are feeling the tension, and you need to act quickly to make sure your leaders are set up for success. 

Executive coaching (sometimes called executive leadership coaching) is often misunderstood as a corrective measure. In reality, it’s the opposite: true executive coaching serves as a form of strategic support and thought partnership designed to help leaders become more self-aware, emotionally intelligent, and capable of leading teams through complex situations. 

 
 

What Really Is Executive Coaching? 

Executive coaching is often seen as something introduced only after a leader has made a mistake that requires HR or outside intervention to fix.

In reality, the best coaching is a proactive response that creates space for reflection, accountability, and growth. 

In short: 

  • Executive coaching is not therapy; 

  • It’s not a performance warning in disguise; 

  • And it’s not just for disciplinary purposes. 

Instead, executive coaching offers leaders something they rarely receive in their positions: honest insight into how they are experienced by others, paired with the tools to lead with more intention, influence, and understanding. 

At its core, executive coaching program’s goals are to: 

  • Provide a clear, personalized plan for executives 

  • Increase confidence in leadership

  • Build awareness, growth, and accountability

  • Address specific issues and needs that require change or additional education

Additionally, it asks leaders to consider some critical questions, including: 

  1. Did my actions land the way I meant them to? (Impact vs. Intent) 

  2. How do others actually experience my leadership? (Perception vs. Reality) 

  3. Am I leading on autopilot, or with awareness? (Habits vs. Growth)

Great coaching doesn’t tell leaders what to say or dictate how they act. Instead, it helps them understand why they said and did it in the first place. It shifts leadership from instinct to intention, inviting deeper emotional intelligence, stronger communication, and a more inclusive style of leadership overall. 

 

Why Leaders Seek Coaching (And Why it’s More Common Than You Think!)


Contrary to what many believe, leaders don’t enter coaching due to failure. Leadership today is under greater visibility than ever before, and for good reasons: tone, timing, or an offensive statement/sentence can ripple through a team, cause deep-seated resentments, and even lead to employees leaving for other roles. 


Nevertheless, most missteps aren’t malicious; they’re human, which is why coaching becomes invaluable to growth and development. Leaders ultimately pursue executive coaching services for many reasons, some developmental, others transformational. 


Here are some reasons: 

Addressing Role Transitions & New Responsibilities

Leaders moving from peer to supervisor, from director to VP, or from technical expert to people leader often seek coaching to build confidence, grounded presence, and lasting influence. Here, executive coaching serves as a way to ensure leaders perform equitably and understand the consequences of their actions and words on team morale and performance. 


Addressing Unexamined Biases Around Inclusion and Culture

Even experienced leaders can struggle to navigate conversations around identity, equity, and belonging, especially with the majority of leaders and executives not coming from marginalized backgrounds. 


In fact, Fortune reports that, while women CEOs are at an all-time high, they are still underrepresented at 6.6% across America. That number is even lower when you look at racialized individuals, with only 3% executives coming from Hispanic/Latino backgrounds. And even when marginalized individuals are in leadership positions, they often say they have to work twice as hard to be seen as equal to their colleagues. 


With this in mind, many executives and leaders may lack the lived experience and understanding of marginalized identities, culture, and inclusion needs. Coaching offers a confidential space to build the confidence, empathy, language, and understanding needed to lead inclusively. 

Personal Leadership Growth & Self-Awareness

Leadership isn’t about reaching a plateau; in reality this plateau doesn’t exist. Leadership is all about evolving, growing, and learning new ways of leading, and often this means engaging in an outside partnership to understand the full picture. 

Self-motivated leaders utilize coaching to deepen their emotional intelligence, manage stress, avoid burnout, and align their leadership style with their values overall. 


Communication Missteps 

Perhaps a well-intended comment was received poorly, or a teamwide Zoom meeting didn’t land as intended. Maybe a team member has felt unheard. In these situations, coaching helps leaders examine not just what they said, but how it was experienced for the executive and the team as a whole. 

 

What Does Effective Coaching Look Like? 

When you engage in a structured executive coaching program, the process is never just “checking boxes”. It is a tailored journey built on awareness, adaptation, and growth. 

1. Foundational Awareness: The Leader’s Lens 

Every great coaching engagement begins with leaders looking inward. We ask questions like: 


  • How do you believe people experience you as a leader? 

  • What are the assumptions you bring to your role? 

  • In what ways might your background, habits, or communication style be shaping how you’re perceived? 



This step echoes the findings of recent research on cultural intelligence: leaders who understand how their own lens operates are better equipped to lead differently. This article from The Three Cs writes, “You can’t lead across cultures successfully until you understand your own cultural lens.”



2. Context & Adaptation: Leadership Beyond the Familiar 

Good coaches don’t just focus on why a leader might be struggling. They help them adapt in the environment they actually lead in, which means tailoring the work to address daily challenges and specific employee needs. 



For instance, asking: 



  • How does your communication style land across generational or cultural differences? 

  • When you say you “treat everyone the same” how might that affect inclusion and connection? 

  • Which cues, norms, or unspoken dynamics might be at play that you haven’t yet surfaced? 



According to one analysis, what often gets missed in executive coaching is cultural intelligence, or the ability to lead across different identities, worldviews, and norms. In that respect, integrating cultural frameworks with leadership competencies isn’t just about building better results for your leaders: it’s about building trust, inclusion, and sustainable influence. 

The most meaningful part of coaching for me is helping others find the answers within themselves to take the next steps forward for continuous and long-term growth. Coaching isn’t telling others what to do or providing immediate solutions, it’s acting as a thought partner who encourages reflection and who supports each individual in identifying actionable goals that will work for them specifically.
— Jeremy Jones-Juliá, Executive Coaching Expert & Facilitator

3. Action & Habit-Change: Insight to Practice 

Awareness and adaptation are important, but they are meaningless without deliberate actions. This approach means: 

  • Setting clear, behavior-based goals rather than vague aspirations

  • Role-playing or scenario work to test alternate responses

  • Regular check-ins to track how new habits are showing up in real life, not just on paper


For example: a leader might shift from “I will give feedback more directly” to “In this meeting I’ll ask three open-ended questions and pause five seconds longer before responding.”


Over time, these small adjustments in language and approach create trust, expand influence, and reduce miscommunication. 

4. Sustainability & Peer Networks

Effective coaching doesn’t end when the formal sessions do. Built into each coaching engagement should be: 

  • Ongoing reflection tools and peer accountability.

  • Mechanisms for the leader to model their new behaviors for the team and embed them into culture.

  • Milestones that mark growth, not just when a problem has been solved. 


Why Does This Matter Now? 

Today’s workplace makes inclusive executive coaching nearly essential, especially when teams are more diverse than ever across generations, cultures, and geographies.

When done right, coaching doesn’t just change what a leader does, it changes how they are experienced by the people they lead every day. And in doing so, it transforms not just the leader but the team, the culture, and the organization. 

 

Start Now: Free Leadership & Coaching Resources 

While coaching offers the most tailored path towards growth, many leaders begin their journey through self-reflection exercises and independent learning. For those not yet ready (or simply curious) we recommend starting with research-backed resources that encourage introspection and leadership maturity. 

Hosted by executive coach Muriel Wilkins, the Coaching Real Leaders podcast aims to help CEOs and leaders grow through sharp advice for everyday professional challenges. With over 10 seasons, you get access to a range of advice, with each episode titled after the topic Wilkins aims to cover. Plus, there are short bonus episodes to help address additional topics.

Start with: 

How Do I Ask For Help? 

How Do I Lead Change When There is Stakeholder Resistance? 

How Do I Lead When I Don’t Feel Like I Belong at the Table? 

Harvard Business Review - Coaching Real Leaders Podcast


MIT Sloan offers a number of deep dive articles into mindset and systems change, leadership trends, and relevant advice for executives. They also offer a number of additional articles on emerging topics such as AI, Social Responsibility, Operations, and Culture.

Check out:   

Handle the Corporate Heat Like an Actual Firefighter

The High Cost of Hidden Problems 

Four Traits of Forward-Looking CEOs 

MIT Sloan Management Review - Leadership & Culture Articles


Greater Good Magazine offers a number of workplace-related articles with a wide range of topics, including leadership. Their focus is often on the benefits of inclusion, emotional intelligence, and humility in leadership, and how that benefits not just executives, but their team as a whole.

Check out: 

Three Reasons for Leaders to Cultivate Intellectual Humility

Four Keys to a Healthy Workplace Hierarchy

Why Gender Diversity at Work is Good for Everyone

Greater Good Magazine - Emotional Intelligence & Leadership Articles

 

FAQ: Executive Coaching Essentials 

  • Leadership training teaches broad skills for groups. On the other hand, executive coaching is a one-on-one partnership designed to help leaders strengthen their emotional intelligence, self-awareness, and inclusive communication in real time. 

  • The quick answer: executive coaching is for every kind of leader. 

    You or your leaders might be navigating role transitions, growth, and other challenges and complexities; they might be newly promoted, leading diverse teams, or simply striving to improve communication and overall cultural intelligence. 

    Regardless of where they are in their career, they benefit from learning, reflecting, and growing. 

  • When leadership challenges feel repetitive, or when growth requires an outside perspective, it may be time to work with a coach. External executive coaching services offer neutrality, confidentiality, and expertise that internal systems often cannot. 

    If you’re exploring what that could look like for your leaders, you can learn more about our Executive Coaching offerings here

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