Civility and Professional Etiquette Training
Recognize, practice and strengthen respect in the workplace.
Trusted by 700+ Organizations Across the Globe
Civility and Professional Etiquette
Live Learning Overview
We've all been there. The email that landed wrong, the meeting where one person dominated, the Slack message you read five times trying to figure out the tone. These moments add up.
Civility is about treating others with courtesy, dignity, and respect. Work etiquette is the shared code for how we behave with each other.
In this session, you'll explore the four things that shape every interaction: your words, your tone, your manner, and how often you engage. You'll see what incivility costs teams and what becomes possible when respect is the norm.
YOUR TEAM WILL BE ABLE TO:
Define civility and work etiquette
Identify the four components of civility: words, tone, manner, and frequency
Understand the real impacts of both respect and incivility on individuals and teams
Apply communication best practices across in-person, video, phone, email, and chat
Use three key strategies: manage miscommunication, clarify expectations, and co-create team agreements
We’re here to help! Our Solutions Consultants can guide you to the perfect session for your team.
1 hour expert led virtual session that is educational, positive and interactive
Unlimited participants
Shareable training recording
Feedback survey results and takeaway resources for continued learning
Your Team Has Conflict. What Do You Do Next?
What to say, when to intervene, how to follow up. Get your free guide.
Facilitator Spotlight
Melicia has over a decade of experience as an educator and curriculum designer, with a strong background in adult learning, facilitation, and cross-cultural education. She brings a thoughtful, people-centred approach to helping individuals and teams engage in meaningful learning and dialogue.
Makeda is an attorney and Training Facilitator with over a decade of experience in legal advocacy, public service, and civil rights work. She has supported individuals and organizations in navigating workplace discrimination, mediating complex disputes, and developing communication strategies that de-escalate tension while protecting rights and dignity.
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Some of us had a great discussion in the lunch room after the session. Lots of positive comments and a good discussion based on how everyone related to different part of the presentation. Lots of thinking on everyone's part.
I just wanted to thank you again for a wonderful training session. The feedback I've received has been glowing. This was definitely a much needed training and I am excited to see our managers utilize this in their day-to-day.
I received a significant amount of positive feedback from staff who did not expect to learn as much as they did in yesterday’s session. I am grateful for your ability to deliver the message in a clear and understandable manner, allowing our employees to leave with increased knowledge and a greater eagerness to learn more. I look forward to our continued collaboration.
There is no judgment from the CultureAlly team! They are always there to listen and provide specific, actionable feedback that will work best for our organization. They also challenge us to think outside the box and come up with creative solutions.
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